Frequently Asked Questions
Everything you need to know about your ESR Wheels order and gear.
How long does shipping take for ESR merchandise?
Standard shipping typically takes 3-5 business days for domestic orders. Custom-built items or pre-order apparel may require additional processing time as noted on the product page.
What is your return policy?
We offer a 30-day return window for unworn apparel and accessories in their original packaging. Please note that custom-configured wheels and used items are final sale.
Do you ship ESR products internationally?
Yes, we ship our wheels and lifestyle gear worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How can I track my order status?
Once your order is processed, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Shop Pay Installments and Affirm for larger purchases.
How do I ensure I am ordering the correct fitment?
We recommend checking our Fitment Guide or contacting our support team with your vehicle's make and model to ensure a perfect match before finalizing your purchase.